Purchase, Repairs, Advice, Supply
Data Protection - GDPR
We take the protection of data seriously and shortly a policy statement will be posted here.
Purchasing from Bullfinch
Distributors and Agents - we have a good coverage of dealers in UK and Ireland and distributors and agents in a number of countries. Please contact us for details of one near to you.
UK Dealers and OutletsGenerally our products are available at:
And also a number of websites which you can access by putting Buillfinch into search engines |
You can purchase directly from us
online - our Shop - please go to any product you wish to purchase and add to the shooping basket. When you have found all the items you want then click to checkout. The Shop can only be used for delivery to UK Mainland. We can deliver worldwide but you would need to contact us directly to order for other destinations. Click here for Online Shop Conditions of Sale
or
by telephoning us - 01992 523332 or 0121 765 2000
and paying by credit or debit card or via PayPal
When purchasing on the telephone we supply on the basis of the purchaser accepting our Trade Conditions of Sale (PDF).
If you cannot see the product you require or want more information, please contact us.
Guarantee
Bullfinch manufactured products are guaranteed for 5 years against faulty components and workmanship. Other items (detailed below) have a one year warranty. This guarantee covers the cost of replacement parts and labour in our factory. It does not cover normal wear and tear, misuse of or tampering with the product by the user. We accept no responsibility for costs incurred as a result of works done by the customer, or a third party, or consequential damage or loss.
Please note that the warranty on our products covers repair (or replacement at our discretion) and it is the customer's responsibility to get the product back to our premises. We regret we cannot offer on site repair.
A one year guarantee applies to the following products:
- Outdoor Utility Points - Gas, Shower, Electric and Water Points
- Products made by other manufacturers
- FirePower torch and gas
Master heaters offer a 3 year guarantee.
Repairs, Spares & Advice
Repair We operate a comprehensive Repair facility at our Birmingham Works and have a good range of Spares available for our products. Contact us to arrange to send products back for repair. We regret we cannot offer on site repair.
Spares See elsewhere for the Spares and in Downloads for Spare Parts Leaflets. Only genuine Bullfinch spares should be fitted by a competent person and in domestic and many commercial environments repairs and installation must be carried out by competent and approved Gas Safe (was CORGI) registered installers. Products should be tested for leaks and performance after repair and before use.
Advice Contact us for advice on products and general use of LPG.